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Firstline Restoration

Updated 2026-09-23 · 5,585 reviewed · 41 listed · Scored from 7 Google reviews · How we rank ›

5.0(7) 75 composite score See reviews on Google ✓ Google-verified
Hoarding CleanupBiohazard & Trauma CleanupDeep Sanitizing & Disinfection
Firstline Restoration
Services
Hoarding Cleanup, Biohazard & Trauma Cleanup, Deep Sanitizing & Disinfection
Reviews
7
Ranking
#2 in Hoarding Cleanup
Best for
homeowners and businesses needing urgent water, fire, or flood restoration with insurance coordination

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-12.

What recent reviews say

All seven reviews are five-star. Customers consistently mention rapid arrival after water, fire, and flood damage. Reviewers value Firstline's ability to explain the restoration process, manage insurance interactions, and complete full rebuilds without stress. Fast turnaround, clear updates, and skilled handling of complex damage situations set them apart.

Praised for
  • fast response times
  • clear communication throughout process
  • handles insurance claims
  • thorough restoration work
  • professional, easy to work with
punctualthorough-cleanupresponsive-communicationhandled-sensitively
Best for: homeowners and businesses needing urgent water, fire, or flood restoration with insurance coordination

Where this business shines

  • rapid emergency response
  • full insurance claims support
  • complete reconstruction from damage assessment to finish

Worth knowing

  • Licensed and insured; WSIB covered
  • business claims 20+ years operating history
  • handles full insurance claims process
  • staff explain restoration process to customers
  • crew manages both cleanup and reconstruction

How it compares

  • Rated 5 against a 4.78 average across the 39 hoarding cleanup businesses listed here.
  • Has more Google reviews than 5% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 86
Review volume 39
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
7
4
0
3
0
2
0
1
0

Common questions

How quickly can Firstline arrive after flood or fire damage?
Multiple reviews mention they arrive quickly, with one customer noting crew response after a storm. Exact response time windows are not stated in reviews.
Do they work with insurance companies?
Yes. Reviewers describe Firstline handling insurance interactions and guiding customers through the claims process.
What areas does Firstline serve?
Their website lists Greater Toronto Area, Toronto, North York, Etobicoke, Scarborough, Mississauga, Brampton, and Vaughan.
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Last updated 2026-09-23