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JunkPal Removal & Hauling

Updated 2026-09-23 · 5,585 reviewed · 41 listed · Scored from 62 Google reviews · How we rank ›

4.8(62) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Compassionate / Discreet ServiceEstate & Senior Move-Out CleanoutsJunk & Clutter RemovalHoarding Cleanup
JunkPal Removal & Hauling
Location
Whitehaven - Queensway Terrace North, Ottawa
Services
Compassionate / Discreet Service, Estate & Senior Move-Out Cleanouts, Junk & Clutter Removal
Reviews
62
Ranking
#4 in Compassionate / Discreet Service
Best for
People downsizing, clearing flood damage, or managing hoarding situations who value straightforward pricing.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-11.

What recent reviews say

People book JunkPal for speed and professionalism. Staff show up on time, remove furniture and clutter efficiently, and communicate throughout. Rez and the crew are described as non-judgmental and patient even on complex jobs. Pricing sits well below competitors' estimates, though one customer flagged a surprise $25 parking fee that caught them off guard.

The business handles estate cleanouts, basement flood debris, and items other companies won't touch. They provide photos on request and notify you of cost changes before proceeding. The single complaint involved a scheduling slip that the team apologized for; the crew arrived later but delivered careful, courteous work anyway.

Praised for
  • fast and reliable scheduling
  • professional and courteous crew
  • fair pricing compared to competitors
  • responsive communication and follow-up
  • handles difficult jobs other companies decline
punctualthorough-cleanupfair-pricingresponsive-communicationrespectful-of-belongingsnon-judgmentalcompassionatediscreet
Best for: People downsizing, clearing flood damage, or managing hoarding situations who value straightforward pricing.

Where this business shines

  • Prices notably lower than competitors
  • Crew tackles jobs others decline
  • Responsive owner (Rez) and supportive follow-up
  • Professional handling of sensitive situations

Worth knowing

  • Rez handles initial calls and follows up personally
  • Crew provides before and after photos on request
  • Cleared flooded basement debris at one-third the competing quote
  • Took on hoarding cleanup job described as difficult by multiple factors

How it compares

  • Rated 4.8 against a 4.79 average across the 33 junk & clutter removal businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 85
Review volume 78
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
56
4
3
3
2
2
1
1
0

Common questions

Do you charge for parking?
Parking may be an additional cost; confirm upfront to avoid surprises. One customer was charged $25 extra.
Can you remove items other companies won't take?
Yes. Multiple reviews mention JunkPal accepting jobs competitors declined, including flood-damaged basement contents and complex hoarding situations.
Do you offer photos of the work?
Yes, on request. A real estate client received before-and-after photos for a listing.
Request a quote

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Last updated 2026-09-23