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Maid on Call General Home Service

Updated 2026-08-11 · 3,241 reviewed · 131 listed · Scored from 51 Google reviews · How we rank ›

4.4(51) 74 composite score See reviews on Google ✓ Google-verified
Deep Sanitizing & DisinfectionHoarding Cleanup
Maid on Call General Home Service
Services
Deep Sanitizing & Disinfection, Hoarding Cleanup
Reviews
51

What recent reviews say

Maid on Call earns steady praise for spotless homes, courteous staff, and willingness to reschedule for families with special needs. The real tension emerges on move-out cleanings: one reviewer documented extensive missed tasks (bathrooms, baseboards, windows, oven) despite a five-hour visit, though management did offer to return for free fixes.

The business operates across Nepean, Orleans, Kanata and Gatineau. Cindy in management is repeatedly named as responsive and understanding. Staff bring their own supplies, including non-harsh cleaning products. Long-term clients report consistent quality, while newer customers on specialty jobs face higher risk of uneven work.

Praised for
  • detail-oriented and thorough cleaning
  • reliable and flexible scheduling
  • professional, courteous staff
  • fully prepared with own equipment
  • management responsiveness
Watch-outs
  • unpredictable arrival times
  • inconsistent quality on move-out jobs
  • missed tasks despite high prices
thorough-cleanupresponsive-communicationreliable-schedulingrespectful-of-belongingspunctualcompassionate
Best for: Families and households needing regular or spring cleaning with flexible scheduling and courteous staff.
Think twice if: Move-out cleanings should be supervised closely; one client found significant gaps despite paying for full service.

Strengths

  • Bring own cleaning supplies and equipment
  • Staff named as detail-oriented and hardworking
  • Willing to reschedule for families with medical needs
  • Management (Cindy) responsive to client concerns

Worth knowing

  • Cindy handles management and scheduling, repeatedly praised for responsiveness
  • Staff bring own cleaning supplies and non-harsh products
  • One move-out client reported bathrooms, baseboards, windows, light fixtures, and oven not cleaned as listed; business offered free return visit
  • Long-term clients report consistent quality on regular cleanings

What reviews say by service

Deep Sanitizing & Disinfection
Regular and deep cleans praised as spotless and detail-focused; clients report homes smell fresh after visit.
Hoarding Cleanup
Website lists decluttering and organization services, but no review text directly addresses these tasks.

How it compares

  • Rated 4.4 against a 4.8 average across the 71 deep sanitizing & disinfection businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 69
Review volume 75
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
41
4
1
3
1
2
2
1
6

Common questions

Can they reschedule if I need to cancel last minute?
Yes. One reviewer with a child with medical needs noted the company was understanding about last-minute rescheduling.
Do they bring their own cleaning supplies?
Yes. They come fully equipped with their own tools and cleaning products, which are described as non-harsh and not chemically loaded.
What areas do you serve?
They service Nepean, Gatineau, Kanata, Richmond, Orleans, Vanier, Greely, and Manotick. The business is located in Nepean.

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Last updated 2026-08-11