Restoration work quality splits reviewers sharply. Five-star customers praise Brandon, Austin, Bentley, Chris, and Corey for swift fire and water damage recovery with excellent workmanship. One- and two-star reviews consistently cite nonresponsive supervisors, subcontractor failures (flooring separation, missing repairs), long delays (6 months to 15 months), and multiple reports of company drivers behaving recklessly on the 403 and local roads.
Based on limited recent reviews, so treat this as low-confidence.
All 11 reviews rate Hamilton Cleaning Services at five stars, citing meticulous attention to detail across residential and commercial jobs. Reviewers-restaurant owners, medical practices, and Airbnb hosts-consistently praise the team for maintaining strict cleanliness standards while keeping operations smooth and uninterrupted.
Ben and his crew handle difficult estate and hoarding jobs with uncommon care. Reviewers consistently praise transparent communication through photos and daily updates, quick scheduling, fair pricing, and Ben's ability to manage emotionally charged situations without judgment. His team tackles extreme cleaning and complete clutter removal, often coordinating ancillary work like painting or pest control. One complaint noted initial unresponsiveness to contact inquiries.
John's team handles heavy-duty estate and hoarding cleanups with strong communication and genuine empathy, particularly when mental health or family loss is involved. One major project involved significant friction over incomplete work and lost documents, though the owner offered a partial refund; most others praise the crew's speed, respect for belongings, and willingness to problem-solve on site.
Last updated 2026-08-11