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ServiceMaster Restore of Hamilton

Updated 2026-08-11 · 3,241 reviewed · 131 listed · Scored from 55 Google reviews · How we rank ›

4.6(55) 82 composite score See reviews on Google ✓ Google-verified
Estate & Senior Move-Out Cleanouts24/7 Emergency ResponseHoarding CleanupCompassionate / Discreet ServiceDeep Sanitizing & Disinfection
ServiceMaster Restore of Hamilton
Services
Estate & Senior Move-Out Cleanouts, 24/7 Emergency Response, Hoarding Cleanup
Reviews
55

What recent reviews say

Most customers praise fast arrival, professional crews who explain work clearly, and effective restoration. One significant complaint: a project manager promised a quote multiple times over three weeks and never delivered, damaging trust with that client.

Praised for
  • prompt response and scheduling
  • knowledgeable staff explain next steps clearly
  • respectful and professional crew
  • effective odor elimination
  • honest pricing without upselling
Watch-outs
  • quoted staff failed to deliver promised quote after multiple follow-ups
punctualresponsive-communicationrespectful-of-belongingsodor-elimination-effectivefair-pricinghandled-sensitively
Best for: households needing quick response to water, flood, or mould damage
Think twice if: ensure quotes arrive on schedule; at least one project manager failed to follow through on promises

Strengths

  • IICRC certified and fully licensed
  • rapid dispatch for emergency water and fire damage
  • transparent pricing without upselling
  • supervisor follow-up on client progress

Worth knowing

  • Chris, Charlene, and Mike noted by customers as part of core crew
  • Christopher Ward worked as Project Manager but failed to deliver promised quotes
  • Supervisor David proactively calls clients to check in on remediation progress
  • Jason mentioned as helpful technician
  • Crews clean up after themselves and leave no trace

What reviews say by service

Deep Sanitizing & Disinfection
Effective odour elimination using pleasant-smelling sanitizers after sewer backups and water damage.
Hoarding Cleanup
No review evidence for this service.
Estate & Senior Move-Out Cleanouts
No review evidence for this service.
Compassionate / Discreet Service
Respectful crew responses to stressed situations; supervisor direct client contact shows attentiveness.
24/7 Emergency Response
Prompt arrival and scheduling for urgent water, mould, and flood emergencies.

How it compares

  • Rated 4.6 against a 4.78 average across the 37 estate & senior move-out cleanouts businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 78
Review volume 76
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
1
3
0
2
2
1
4

Common questions

How quickly do you arrive for emergency water or flood damage?
Customers report prompt arrival and scheduling; supervisor David proactively contacts clients to coordinate timelines after initial assessment.
Do you charge extra for optional services?
Crews offer budget-friendly options without pushing upgrades; one customer noted they were offered choices tailored to their budget.
What happens after the work is done?
Crews clean up thoroughly and leave no visible trace of their work. Supervisors follow up directly with clients during remediation to confirm next steps.
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Last updated 2026-08-11