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UrbanMop Cleaning Services Ottawa

Updated 2026-08-11 · 3,241 reviewed · 131 listed · Scored from 785 Google reviews · How we rank ›

4.8(785) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Estate & Senior Move-Out CleanoutsDeep Sanitizing & Disinfection24/7 Emergency ResponseHoarding Cleanup
UrbanMop Cleaning Services Ottawa
Services
Estate & Senior Move-Out Cleanouts, Deep Sanitizing & Disinfection, 24/7 Emergency Response
Reviews
785

What recent reviews say

Most clients report reliable, thorough cleaning with staff who show up on time and communicate clearly. Sadam, Vallimont, Jean, Mohsen, and Jesse are named repeatedly for exceptional work on deep cleans and senior homes. One bad experience left a client with greasy floors and missed baseboards after paying $450 for deep cleaning with oven and window service.

The strength lies in named, accountable staff who often exceed the hours paid for and handle move-out and pre-sale deep cleans well. Booking is smooth through Grace and Jesse on the admin side. The risk: quality can vary by technician, and at $450+ per deep clean, a miss is costly.

Praised for
  • punctual and on-time
  • thorough and detail-oriented
  • friendly and professional staff
  • smooth communication and booking
  • handles tough jobs (deep cleans, move-out, senior homes)
Watch-outs
  • inconsistent quality across cleaners
  • job details missed (greasy floors, grime, dust remaining)
  • professionalism concerns (late arrival, vehicle condition)
punctualthorough-cleanupresponsive-communicationreliable-scheduling
Best for: Busy professionals and seniors needing reliable, thorough deep cleans and move-out services in Ottawa area.
Think twice if: Quality can depend on which cleaner you get; one client paid $450 for a deep clean with oven and windows and found greasy floors and missed baseboards.

Strengths

  • Named, accountable staff with strong reputations
  • Willing to exceed hours for thorough results
  • Smooth booking and communication
  • Serves seniors and pre-sale/move-out jobs well

Worth knowing

  • Named cleaners praised: Sadam, Vallimont, Jean, Mohsen, Jesse, Carlo, Anastasia
  • Staff willing to work extra hours unpaid (Jean worked 14 hours for a 3-hour scheduled deep clean before home sale)
  • Booking staff: Grace and Jesse
  • Police and Background Checked, Insured and Bonded (claimed on their website)

What reviews say by service

Deep Sanitizing & Disinfection
Multiple clients report exceptionally thorough deep cleans that exceed expectations; one client experienced greasy floors and missed detail after paying $450 for deep clean with oven and windows
Estate & Senior Move-Out Cleanouts
Strong praise for senior home cleaning (Jesse described as matching a senior client's meticulous standards); Jean did pre-sale deep clean and stayed extra hours unpaid
Hoarding Cleanup
No direct evidence in reviews; clients mention move-ready cleans and general deep cleaning but not hoarding-specific work
24/7 Emergency Response
One client received service on short notice ('Great job at short notice'); no explicit evidence of 24/7 availability

How it compares

  • Rated 4.8 against a 4.82 average across the 124 hoarding cleanup businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
725
4
18
3
4
2
6
1
32

Common questions

Can UrbanMop handle urgent or short-notice bookings?
Yes. One recent review noted 'great job at short notice', though availability may vary.
Do cleaners work beyond scheduled hours?
Some do. Jean worked 14 hours for a 3-hour scheduled deep clean before a home sale; Italone also exceeded the basic description.
Will I know who my cleaner is?
Yes. Cleaners are named and their track records are documented in reviews (Sadam, Vallimont, Jean, Mohsen, Jesse, Carlo, Anastasia are praised regulars). Booking through Grace or Jesse helps match you with them.
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Last updated 2026-08-11