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Enviropure Home

Updated 2026-08-11 · 3,241 reviewed · 131 listed · Scored from 226 Google reviews · How we rank ›

4.5(226) 79 composite score See reviews on Google ✓ Google-verified
Estate & Senior Move-Out CleanoutsBiohazard & Trauma CleanupDeep Sanitizing & DisinfectionCompassionate / Discreet Service24/7 Emergency ResponseHoarding Cleanup
Enviropure Home
Services
Estate & Senior Move-Out Cleanouts, Biohazard & Trauma Cleanup, Deep Sanitizing & Disinfection
Reviews
226

What recent reviews say

Most customers report consistent, friendly service and thorough work over years of repeat business. However, two recent one-star reviews reveal critical gaps: smoke remediation and duct cleaning fell short of promises with missed surfaces and poor quality, and a post-renovation deep clean resulted in missing valuables with dismissive manager response. The pattern is strong satisfaction for routine maintenance but serious delivery failures on complex remediation projects.

Recent shift: Shift toward negative sentiment starting 6-7 months ago: first appearance of one-star reviews citing incomplete remediation work, missing valuables, and manager unresponsiveness. Prior reviews over past 1-2 years were consistently five-star.

Praised for
  • friendly and professional staff
  • thorough and detail-oriented cleanup
  • prompt communication and scheduling
  • reliable long-term service
  • responsive to concerns
Watch-outs
  • incomplete deep-clean work on smoke and odor remediation
  • missed surfaces despite promises
  • inadequate duct cleaning quality
  • price increases after site visit
  • missing personal items and lack of accountability
punctualresponsive-communicationthorough-cleanupfair-pricingreliable-schedulingdiscreetcompassionateleft-mess-behindrushed-jobdamaged-property
Best for: Homeowners needing regular maintenance and routine deep cleaning from a familiar, reliable team.
Think twice if: Complex remediation projects like smoke remediation and duct cleaning have shown significant quality and accountability issues; ask for detailed references on similar work before hiring.

Strengths

  • One-stop solution for routine and specialty cleaning
  • Named staff known to repeat customers
  • Responsive office and efficient scheduling
  • Fair pricing for standard services

Worth knowing

  • Richard, Amanda, Cat, and Lisa named as deep-clean team members
  • Maxime and brother noted for carpet stain removal
  • Harrison and Ollie manage business and do window cleaning
  • One customer experienced missing valuables with manager dismissal
  • Duct cleaning compared unfavorably to dedicated duct cleaning contractor
  • Ozone treatment promised but reportedly not completed on one project
  • Customers report loyal relationships spanning 4-8 years

What reviews say by service

Deep Sanitizing & Disinfection
Routine deep cleans praised for thoroughness, but smoke remediation deep clean left visible residue on surfaces and in ducts.
Hoarding Cleanup
No direct review evidence of hoarding cleanup services.
Estate & Senior Move-Out Cleanouts
One review mentions condo top-to-bottom cleaning; general praise for detail but no estate-specific feedback.
Biohazard & Trauma Cleanup
No direct review evidence.
Compassionate / Discreet Service
Described as 'understanding' and 'friendly'; long-term customers report comfort and trust over years.
24/7 Emergency Response
No direct review evidence of emergency availability or response time.

How it compares

  • Rated 4.5 against a 4.82 average across the 124 hoarding cleanup businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 69
Review volume 100
Review recency 83
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
193
4
7
3
3
2
3
1
20

Common questions

Do you offer window cleaning?
Yes. Harrison and Ollie provide window cleaning services and manage the business.
Can you clean carpets and furniture?
Yes. Customers report carpet and living room furniture cleaning, including stain removal work.
How responsive is the office?
Customers report quick response times and easy scheduling. Communication is responsive and professional.
Request a quote

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All four reviews are five-star. Reviewers consistently highlight the crew's empathy, thoroughness, and speed, noting that staff felt more like friends than service providers. One recent review mentions exceptional performance during Draffin Court flooding; another praises their kindness during a stressful cleanup. Evidence is limited by review volume, but sentiment is uniformly positive.

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Top2Bottom Cleaning Services Inc.
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Top2Bottom Cleaning Services Inc.

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Reviewers consistently report arriving home to spotless, thoughtfully finished spaces. Teams work quickly without rushing, arrive on time, and often add flourishes like folded toilet paper or decorative towels. Multiple customers have stayed with Top2Bottom for years, booking monthly or twice-monthly cleanings. One reviewer flagged a $850 deep clean (3.5 hours) as overpriced, and another noted a shower-floor miscommunication that Amanda resolved the next day. The 100% satisfaction guarantee appears to matter to repeat customers. Staff like Veronica, Fabian, Nailin, Michel, Amanda, Prairie, and Monica are named across reviews as friendly and pet-aware. Reviewers describe floors that sparkle, ovens restored to new condition, and homes feeling refreshed or "hotel quality." Deep cleans run to 6 hours for main floors. The business keeps gift certificates with no expiry and offers ongoing service plans.

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Ottawa Eco Pro
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Long-serving Ottawa firm strong on large-scale cleanups and contamination removal. Past reviews praise Dean's direct involvement in mold/nicotine jobs and the crew's respectful handling of hoarding clients. Two significant complaints: the business address is a mailbox (not a live office), and communication lapses have caused missed appointments and slow updates. Recent five-star reviews favour carpet and duct cleaning; older hoarding work earned consistent praise for dignity and speed.

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Last updated 2026-08-11