Reviewers consistently report on-time arrival, spotless results, and staff who remember preferences across repeat bookings. Named cleaners like Janet, Samantha, and Melinda earn frequent praise for attention to corners, baseboards, and tricky spots like circular shower stalls. Move-out cleans and deep packages with fridge or oven add-ons come back praised. One six-month regular notes respectful, hardworking teams who treat pets with courtesy.
The business operates across Toronto neighbourhoods and the broader GTA with background-checked staff. Pricing ranges from $188 for a one-bed condo to $318 for a four-bed house, with add-ons like deep clean ($99), move-in/out ($159), and appliance cleaning ($29 each). Nearly all reviews are five-star, with no service failures or lateness reported.
Every review praises the efficiency and professionalism of Miles and Tim, who handle jobs same-day and leave garages spotless. Reviewers value fair pricing, thoughtful donation of usable items, and the team's ability to turn overwhelming clutter into organized, reclaimed space.
Most jobs leave customers very satisfied with thorough work and friendly staff named in praise (Oleksandra, Natalia, Seva, Anna, Karina). Communication and booking via text are fast. A small portion report rushed work, missed spots, dusty surfaces, or billing confusion, particularly on move-in cleans and when communication broke down after deposit. Package options (like Essential Plus) suit regular homes and pet households. Pricing is called reasonable by repeat customers. Staff are often named specifically, suggesting consistent crews. Weaknesses emerge in vacant-property turnovers and when language gaps affect clarifying scope before work starts.
Platinum excels at flood restoration and carpet cleaning for buildings, with reviewers praising quick response, fair pricing, and a professional team led by named contacts like Mark Harrington and Jonathan. Two recent complaints highlight poor workmanship, dismissive management, and a no-show incident, suggesting inconsistency in service delivery.
Last updated 2026-08-11