Most reviewers praise Winmar's speed, professionalism, and the character of named crew like Dillon, Matt, Tina, and Pamela during water and flood emergencies. However, recurrent complaints centre on aggressive pricing, refusal to take responsibility for broken items, and management lapses in communication and follow-up.
Perfect five-star rating across 34 reviews. Customers consistently report fast response times, named staff who deliver professionalism, and fair pricing. Same-day bin delivery and pickup are routine.
Reviewers consistently report exceptional deep cleans and punctual service; named staff like Sarah and Michelle earn specific praise for detail work. Two significant gaps emerged: one customer experienced a cancellation 48 minutes after the scheduled start time, notified only by email with full charges applied, and another found cleaning quality hit-or-miss between visits, though the company addressed this concern proactively. Most five-star reviews highlight thorough work, helpful responsiveness, and reasonable pricing.
King Kleen earns trust through consistent, attentive work across residential, move-out, and post-construction jobs. Staff like Val, Diego, and Esteban deliver service with courtesy and often go beyond the scope-cleaning windows unprompted, helping with heavy items, accommodating noise concerns for sick neighbours. One spill incident and a boundary breach stand out against overwhelmingly positive repeat business and referrals.
Last updated 2026-08-11